James T. Jones Photography - Internet Security and FAQs

As you complete your order, you’ll be asked for your name, address, and credit card number. We use Secure Socket Layer (SSL) technology to send your credit card number to our computer. SSL sends your number in an encrypted code, which only we can decode.

In 1997, there were no reports of credit card information stolen on the World Wide Web during a transfer of information over SSL lines. Experts point out that an on-line transaction without humans, is far safer because the information is immediately encoded into a 128 character block that can only be decoded by a computer on the other side.

This information is sent to a credit card payment processor to validate the name, address, and credit card number - in much the same way that restaurants and stores handle your purchases. Your encrypted credit card information is then stored in a highly protected computer. After your merchandise has been shipped, your credit card will be charged. The credit card information cannot be accessed for future purchases.

Q--Is my online order secure?

A--Yes. The James T. Jones.com website uses advanced security encryption technology when sending your account and order information over the internet. This technology is state-of-the-art in commercial web transactions.

Q--Will your shopping cart work on my Web browser?

A--Our transaction system currently works only with Web browsers that can use SSL such as: Microsoft's Internet Explorer, Netscape's Navigator and America Online.

If your browser does not support SSL, download the most recent version.

Internet Explorer Netscape

Q--Is my personal information kept private?

A--JamesTJones.com will not provide any information about our guests to anyone outside of our company.

Q--Can you ship my order to a different address?

A--Your order can be shipped to a different address, however, we can only accept one shipping address per order. A new order will need to be created for each address that you'd like merchandise shipped to.

Q--Which credit cards do you accept?

A--Visa, MasterCard, American Express and Discover.

Q--When will my credit card be charged?

A--Your credit card is charged when the merchandise ships.

Q--What should I expect once I place an online order?

A--Once you submit your order, we will e-mail you confirming that we have received your order. We will e-mail you a second time notifying you that your order has been shipped.

Q--What should I do if I get a "Server Error" message?

A--We strive to provide you with error-free website ordering and navigation, but sometimes technical difficulties may cause server errors. If you receive an error, please e-mail us at webdesigner@pagebypagedesigns.com. In your message, please include a brief description of what happened, the date and time you encountered the error, your geographical location, the name and version of your browser and the name of your internet provider if possible.